We want our customers to have a positive experience with us so please read these rules before ordering!
Shipping Days: Since we are staffed by volunteers, we can only ship on Tuesdays.
Shipping Methods: We strive to keep our shipping costs low so small domestic packages are shipped via USPS Priority Mail or First Class Mail - whichever is the least expensive method for the package. Heavier, bulkier packages are shipped UPS. If you are purchasing more than one item, we are happy to check into the cost of combined shipping to give you the best rate. We only ship to the United States.
Insurance: We strive to pack fragile items in a manner that does not cause breakage but if you want extra insurance (at your expense), let us know. We will check on cost and let you know. For purchases over $100, if you would like insurance added simply include this request prior to buying or in notes to seller. Most often, charges run under $2.00 and can save you lots of heartache if a parcel is lost or damaged.
Picking up Items: If you want to pick up items, you need to inform us when you purchase the item. We only allow pick up on Tuesday or Thursday mornings but it must be pre-arranged. If an item is not picked up within 2 weeks, you must let us know or a 15% storage charge will be added to your cost because we have limited space.
Gifts: If you would like to send an item as a gift, we are happy to help. We will add a note from you to the recipient and won't include a receipt with the shipment (it will be a surprise!). For any questions regarding this or other questions contact us at email@example.com
Holiday Shipping: We stop shipping items on December 23 at 9 am and resume shipping on January 6
We accept credit cards and PayPal.
Returns & exchanges
We want our customers to be happy with their purchases. As a general rule, we do not issue refunds. However, if there is a problem with the purchased item, please contact us.