-I have been successfully packing glass for 10 years, and will be certain that your order is packed well! -all packages valued over $75 will be insured (no additional charge) -international buyers will assume all additional fees associated with shipping -all items will ship Postal First Class, unless otherwise specified in the description. -I do not insure packages valued under $75 unless requested (and you will be charged the additional insurance fee). -Lost packages: most shipments have Delivery Confirmation, so they can be tracked. If your package is lost, and no insurance was purchased, the Buyer is responsible for paying for replacement item(s).
I accept Direct checkout (credit card) or paypal. All orders must be paid in full prior to shipping.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
-First and foremost, I want you to be happy with your purchase. Please don't hesitate to contact me for any reason! -I will accept returns only with prior approval -I will accept returns for credit only after receiving the work, and it is in saleable condition -Returns are subject to a 25% restocking fee, and buyer is responsible for the return shipping. -We will not refund for shipping charges
Wholesale and custom inquiries are welcomed! Contact me for pricing information.