I SHIP TO THE USA ONLY, Due to the nature of our products being of a slightly heavier nature & "plant based" items, it is simply too costly & often not allowed to ship plant/raw wood materials internationally.
- We use the United State Post Office as our Primary Shipping Method, and as much as possible try to utilize Flat Rate Shipping Boxes for the best rate possible. Generally anything outside of the Flat Rate Priority Boxes (2-3 days) we ship Standard Mail (Approx 4-5 Days) Usually because our products are heavier & it costs less to ship at this rate. -If you need your items faster, please specify immediately so we can arrange the proper shipping rate to get your items to you as fast as possible. - We Ship Daily Monday - Friday.
- Occasional Larger Items are shipped using UPS.
- Shipping Overages More Than $4 Will Be Refunded.
Our Shop Excepts Payment Through Paypal, and Direct Checkout (Credit Cards)
Returns & exchanges
-Customer Satisfaction is always important to us! But we as that you PLEASE READ ALL DESCRIPTIONS and KNOW WHAT YOU ARE BUYING.
-In General, Returns are NOT ACCEPTED unless we have Grossly misrepresented our products , or there has been damage during shipping. - Of Course Returns can be Discussed Privately & on a Case by Case basis. If there is a problem with your order upon receiving we ask that you contact us within 24 hours.
Custom Orders - We definitely welcome custom orders! Custom Orders with a price quote of $100 or more, we ask that a 50% down payment be made at the time the order is placed. Once we complete the order, we will contact you, send photos of order for confirmation that it is as you want. At that time the remaining 50% payment will be requested & the item will be shipped.