Items from Hong Kong by air post.Your package will send within 5 business days after cleared payment.It will take 14-28 days for items arrival.I will not handle shipment/order on weekend and public holidays (Hong Kong Time).You will receive message for shipment advise.Please note this "is a "MAIL ORDER FROM OVERSEAS,HONG KONG".I'm not the one at the corner of your street,you are buying from OVERSEAS,HONG KONG,another part on the Earth.Longer shipping times due to customs-related delays must be accepted.I can't control the travelling speed or push items to travel faster.If you are lack of patient and can't stand for waiting incoming package or don't like to pay extra for speedpost,please shop at your local Etsy stores.
Returns & exchanges
I gladly accept returns
Contact me within: 5 days of delivery
Ship items back within: 14 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Your satisfaction is very important to me.I accept returns for an exchange or refund within 3 days of the item(s) received date.Returned items must be in their original condition,not worn or altered.Buyer have to pay for the return post fees.Any exchange or refund will be for the original price paid.S/H costs are not refunded.