I ship most of my packages through USPS I can ship almost to every country as well. Please, be sure to let me know prior to your payment so the shipping costs can be adjusted.
For overseas sales, VAT, import and custom fees are the responsibility of the buyer.
Currently, I am only taking credit cards through Etsy and Paypal.
Once I have confirmation of payment, your item will be shipped.
All the orders should be paid within 48 hours. After that, the buyer will be contacted, once, regarding the payment. If it is not received immediatly the 48-hr inquiry, the order will be canceled.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
We bet you'll like our items. If you are not satisfied with your purchase, you may return it in its original condition within 3 days of receiving the item and we'll give you your money back.
Shipping charges are non-refundable. Customers are responsible for return shipping cost. Returned item(s) MUST be shipped with delivery confirmation.
A custom order or special order are not eligible for a refund.
Patterns are digital downloads so there are no returns or refunds. All sales are final. No refunds will be issued once a pattern has been purchased. Please be sure before placing your order. I always want you to be 100% happy with your purchase. If you ever have a question about one of my patterns feel free to contact me.
We welcome custom orders and we'll do our very best to accommodate your wants and needs!