I prefer Paypal for payments, and all payments must be received prior to shipping. I will ship within 48 hours of receipt of payment, unless it is a special order that requires more time, or you pay by check and I must hold till cleared by bank. Please shop carefully and email with questions before paying so that there is no misunderstanding on either of our parts. Cannot accept cancellation after payment of special orders.
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation: before item has shipped
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Additional return information
All items will be wrapped with the utmost care to prevent any damage enroute.
If there is a problem with the item after you receive it, i.e. wrong color, size, I will be happy to exchange it for another, except for special orders.
I will be happy to work with you on price for large quantities for a fund raiser, etc. All custom orders are done through Etsy's Alchemy and according to their terms.