We will post items within 2 days from purchase. Please ensure you have provided me with a clear & accurate shipping address. We will mark orders dispatched as soon as we have posted. All orders within the uk over 250g are sent with Hermes tracked,this enables you to follow your parcel,and usually takes three days. All orders under 250g are sent Royal Mail. For overseas shipping we use Royal Mail tracked,the time frame for deliveries is usually 5-10 working days. International Customers please note; Buyers are responsible for any customs & import taxes that may apply. We are not responsible for any delays due to customs. We always combine shipping for multiple items,please contact us for a quote.
we accept PAYPAL as payment.You dont need a PAYPAL account to use your debit or credit cards.Please pay for your item within 2 days.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Always contact me first for the delivery address & the reason. no returns will be accepted without this.The original way of postage must be used. The item must have the original packaging & condition,& be posted back within 7 days.Sorry but postage costs are not refundable.
All items are well wrapped and I use recycled packaging wherever possible. If you require an item to be gift wrapped,just let me know and I will do that for you,free of charge. If you are outside the uk please contact me first for shipping costs if you don't see your country listed.