This item is sold out at the moment.

reserved for: woodlandliam

Sold by capucinne
Free shipping

Features
Handmade
Made in Ljubljana, Slovenia

Item details

wedding band

made to fit previous order to Moissanite Engagement Ring

rose gold 14 kt, US 4.75


https://www.etsystudio.com/listing/570558777/moissanite-engagement-ring-with-diamonds


FAQs

We use standard US ring sizing but can help you confirm the right size in any other measuring scale (UK, Australian, European). You can also provide us the inside diameter of a current ring in millimeters and we will be converting it to a US sizing. When estimating a correct ring size, it is best to consult with your local jeweler. If this is not feasible, try findmyringsize.com to use a manual ring sizing guide to help figure out your size. *Please note this is only a guide therefore we cannot be responsible for incorrect ring size determination.

We are always open to collaborating on a completely unique and custom design of any kind. We offer custom fit stacking rings, custom stones, material customizations or entirely custom designs. In case you would like to customize an existing design or create an entirely unique piece, please contact us on Etsy convo. In case of a customized design, additional fees may apply. Please check our shop policy on further information about custom designed pieces.

All of our pieces are made to order. Our pieces take from 2 - 3 weeks to be finished. In times of a higher order number (Valentine's day, Christmas time and similar) the production time can be slightly longer. Please plan to order accordingly. Production time depends on the amount of stones on stock, in case of a custom design the production time is a bit longer.

In case you need to receive your order by a specific date, please contact us beforehand on Etsy. We're always happy to rush an order to make sure it arrives on time.

All of our items are shipped with an express shipping service. Delivery takes from 1 - 5 days, depending on your location. We ship all of our orders from our studio in Europe, Slovenia.

We offer the possibility to pay in multiple partial payments, that way you can purchase an item in a pace most comfortable to you. If you would like to purchase an item in more installments, please contact us on Etsy beforehand. Your order is shipped as soon as the last installment is paid.

Each item comes in a Capucinne gift jewellery box, a high quality presentation box and a perfect box to keep your jewellery while you're not wearing it. If you would like us to include a gift note in the parcel, please leave us a message with your order about the content of the note.

Capucinne offers a 5 day money-back guarantee or exchange on all purchases (this excludes items that are custom-made, rushed, discounted, and items on payment/financing plans). Please check our shop policies on more information regarding the terms of return or exchange.

We use standard US ring sizing but can help you confirm the right size in any other measuring scale (UK, Australian, European). You can also provide us the inside diameter of a current ring in millimeters and we will be converting it to a US sizing. When estimating a correct ring size, it is best to consult with your local jeweler. If this is not feasible, try findmyringsize.com to use a manual ring sizing guide to help figure out your size. *Please note this is only a guide therefore we cannot be responsible for incorrect ring size determination.

We are always open to collaborating on a completely unique and custom design of any kind. We offer custom fit stacking rings, custom stones, material customizations or entirely custom designs. In case you would like to customize an existing design or create an entirely unique piece, please contact us on Etsy convo. In case of a customized design, additional fees may apply. Please check our shop policy on further information about custom designed pieces.

All of our pieces are made to order. Our pieces take from 2 - 3 weeks to be finished. In times of a higher order number (Valentine's day, Christmas time and similar) the production time can be slightly longer. Please plan to order accordingly. Production time depends on the amount of stones on stock, in case of a custom design the production time is a bit longer.

In case you need to receive your order by a specific date, please contact us beforehand on Etsy. We're always happy to rush an order to make sure it arrives on time.

All of our items are shipped with an express shipping service. Delivery takes from 1 - 5 days, depending on your location. We ship all of our orders from our studio in Europe, Slovenia.

We offer the possibility to pay in multiple partial payments, that way you can purchase an item in a pace most comfortable to you. If you would like to purchase an item in more installments, please contact us on Etsy beforehand. Your order is shipped as soon as the last installment is paid.

Each item comes in a Capucinne gift jewellery box, a high quality presentation box and a perfect box to keep your jewellery while you're not wearing it. If you would like us to include a gift note in the parcel, please leave us a message with your order about the content of the note.

Capucinne offers a 5 day money-back guarantee or exchange on all purchases (this excludes items that are custom-made, rushed, discounted, and items on payment/financing plans). Please check our shop policies on more information regarding the terms of return or exchange.


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Shipping & policies
Preparation takes 3-4 weeks
Arrives from Slovenia
Estimated Shipping
Shipping to
Zip or postal code

We are located in Slovenia, Europe. We send products internationally throughout the world.

Processing time
• We will put your piece into production once the payment is received.
• The production usually takes approx. 10-20 business days. Some items may acquire more days to be finished, depending on the availability of stones and complexity of the design.
• If sending as a gift, please provide us with the address of the recipient and with your personal message to the recipient. We will send it directly to them with a gift card and wrapping.

Shipping
All orders will be sent with express shipping, which takes approx. 2 - 5 business days to most destinations worldwide. When the item is dispatched, you will receive a notification including the tracking number.

Keep aware of your country's import taxes and duties
Please check your country’s import tax limits. For example in the US, you aren't obliged to pay tax or duties for packages with value under $150.

Please read
• All estimated delivery time are derived from real world data, collected from past orders. They are approximate times and for reference only.

• Shipping times frames may prolong during public holidays; manufacturers and couriers will limit their operations at these times, which is out of our control. Normal service resumes immediately after each holiday.

• It can take a few days following order dispatch before the tracking number becomes active on the courier's system. If the information has not appeared on the courier's website, please try again in a few hours.


Payments

We accept payments via PayPal and via direct checkout with a credit card.


Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 12 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Additional return information
CAPUCINNE™ offers a 5 day money-back guarantee or exchange on all purchases, excluding items that are custom-made, personalized, rushed, discounted, and items on payment/financing plans.
All items returned must be in new/unused condition with all original documents and packaging. Prior to sending the package back, contact us for information on how to ship the item back. We cannot be responsible for an item not returned in the manner described. We are not responsible for loss or damage of return shipments.
If the item was damaged in anyway, you will be charged for the damages.
The item must be returned in its original packaging and along with all the original documentation.
Shipping costs cannot be refunded.

All discounted, rushed, layaway/financed, personalized or custom orders are non-refundable; this includes partial payments. We reserve the right to refuse returned items we deem as not in a sellable condition (damaged, altered, or used).

Resizing
If you provided us with the incorrect size and want to resize it, there are additional costs for the resize and shipping both ways.
Please contact us with your issue with our item and we will provide you with further instructions.

Upon receiving the package, we will inspect the returned item(s), original documentations, and packaging. If everything is in order, we will issue you a full refund. Please have in mind that shipping costs cannot be refunded.

Additional policies

All items are handmade. Every piece has to be 3D designed, wax printed, cast, brushed and polished. Additional tasks may include the insertion of gemstones, engraving etc.

To ensure your item remains in a well preserved condition, please observe the following:

• Vermeil products
Avoid contact with water. Please remove jewelry before washing hands, swimming or applying body care products such as perfume, soaps etc., since this could harm the metals and reduce the lifetime of the plating.

• Solid gold products
Avoid hard contact such as knocking against objects which could cause scratches, chips and other damage.

Customer satisfaction is our number one priority. Please contact us if you have any questions or feedback.