I typically use USPS. Please contact me prior to your purchase with your zip code and I may be able to give you a lower shipping cost depending on your shipping zone. "with another item" shipping price is just an estimate as I never know the combined shipping cost until I package the items. Please contact me and I will be happy to give you the best combined shipping rate possible. Please keep in mind that I have handling expenses...tape, bubble wrap, etc. though I do try to find and use recycled materials to keep my cost down. By purchasing, buyer agrees to shipping price listed. All Items that are shipped do have insurance on them. If you should receive a damaged item in shipping we must be notified within 48 hour of delivery. Please keep all packing materials and put back into the original box it was shipped in. You would have to file a claim and the carrier used will schedule a pick up. Once the determination from the carrier has been made, you will be offered either store credit and /or replacement of that item(s) only.
We accept payment thru paypal and must be received within 3 days of purchase. We have started taking credit cards as well. If you have any questions, please do not hesistate to contact us.
If payment hasn't been made within 3 days of placing an order, with no email correspondence, we will unfortunately cancel the order.
All custom orders must be paid in full before item will be started.
No coupon codes allowed on custom orders unless stated on listing.
Returns & exchanges
Customer satisfaction is very important to us, so If you are not satisfied with your purchase, please contact us so we may work out something. All Sales are final. Please remember If for whatever reason you are not completely satisfied with your purchase please feel free to contact us within 48 hrs of receiving your item. Depending upon the issue of what the problem may be, we will be happy to issue either a store credit or replacement of that item, if it is replaceable. Returns must be returned within 5 days. Custom orders are not returnable under any circumstances. If we decide to accept a return, return shipping costs are paid for by the buyer.
Before leaving any neutral or negative feedback , please contact us immediately, as we are very easy to work with and pleased to help you in any way. If there is any problem, we are confident that we can work something out for you, that will be fair for the both of us. .