Most purchases are shipped the first business day after the purchase. Packages over a pound are usually shipped USPS Priority Mail. If another method of shipping such as Fedex, UPS, etc. will save time and money it may be done.
I do ship International. The cost varies by the weight of the pottery purchased, size of the box and destination. Please contact me for a personalized quote.
All pieces are packaged as carefully as possible. If there is a problem in shipping everything will be done to either replace the item with a comparable or refund the purchase price.
I use recycled products for packaging when possible.
Returns & exchanges
If the pottery is damaged in shipment everything will be done to send a replacement. If a replacement isn't possible a full refund will be issued. I insure my shipments so all proof of damage would be helpful for my claim. A photo of the broken pot and the damaged box is greatly appreciated.