Our goal is to ship immedialy once payment is cleared. Items are shipped via USPS or FedEx and insurance is added to all items over $300. Items under $300 will not be insured unless requested. If you would like to receive your items in less than 5 days, we can ship express but please contact us before purchasing as the shipping cost will increase. We will ship outside of the United States but additional shipping costs apply. Please message me with your location and I'll let you know the cost.
Payment is due at the point of purchase. Once payment is received and cleared your item will be shipped. We accept payment through PayPal and Credit Card.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 5 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Because customer satisfaction is central to our business, we accept returns and exchanges within 7 days. All returns and exchanges must be received within 7 days of when you receive the item and must be packaged in the original packaging with no damage. If you are dissatisfied with the product or there is a problem, please notify us immediately so we can remedy the issue. We refund your purchase price only, shipping is not refundable. The customer is responsible for all return shipping costs including insurance.
Any sets can be altered to your request and made custom to order. Just email us through Etsy and tell us what you would like. If the gemstones are available, we will re-create a set just for you. Pricing and shipping is subject to change.
We do our best to photograph our items and understand that color can be slightly altered when photographing. Our photo studio takes very accurate pictures but sometimes some colors are harder to photograph than others. That is why once your receive your item at home, and are not satisfied with the product, you have 7 days to return or exchange the item.