I ship the items via ''Postapriority'', with Poste Italiane. What this means: 1) There is a legal certificate registering the sending process 2) Direct delivery to recipient or responsible person in place of recipient 3) Tracking until the Italian border 4) Expected delivery of 1-3 working days within Italy, 4-5 days in Europe and between 6-8 working days for the rest of the world.
I'm not responsible for any lost item.
Credit card, Debit card, PayPal, Etsy gift card.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
If you are dissatisfied because the product doesn't match the original description and photo, please let me know by sending an email. I must be notified of an intended return with reasons within 25 days after shipment (15 days for Italy). A refund will be given once the item is returned in its original condition. I refund the total amount of the order minus the shipping charge.