Your Item(s) will ship through USPS. Please let me know if you want delivery confirmation and tracking for your package. All shipping costs are estimated, if the cost is less I will refund you via paypal.
If you would like insurance added I will let you know the added cost. I will carefully wrap and carefully pack your item to ensure safe delivery; however if not insured all responsibility for damaged items will be the buyers.
All items will be shipped in recycled or re-purposed boxes and will be packaged with recycled or re-purposed packing materials.
Will O’Dell Antiques accepts payment through Paypal, Direct Checkout, Money Orders, Personal Checks and Etsy Gift Cards. Payment must be received within three days from purchase if you are using Paypal, Direct Checkout or Gift cards, or the transaction will be canceled. If payment is made via money order or personal check, it must be received before the item will be shipped. If payment will be delayed please contact me to discuss your situation and we may be able to work something out.
If you would like to reserve an item, please let me know. I will put an item or items on reserve for seven days.
Returns & exchanges
I gladly accept returns
Contact me within: 7 days of delivery
Ship items back within: 21 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Returns will be accepted in some instances, such as, a defective item, an item that can be determined as "not as described", any other requests may be considered after discussion. Refunds will be made in full for damaged items AFTER item is returned and received. Buyer pays for return, but may be reimbursed if item was defective, broken or agreement was made on "not as described". Exchanges are not available. All items are vintage (used) items previously owned who we may or may not have information on their lifestyle (such as pets or tobacco use). Please consider this when making your purchase. Items are dusted and may be wiped off, except for items that may lose some patina or character if this is done. We will clearly list under condition any issues with the item, such as rust, chips, cracks, tears or discoloration, as well as function. Please let me know as soon as possible when an issue with the item is found. We will work with you as much as possible to reach a satisfactory solution.
For all Virginia Buyers getting items shipped to a Virginia Address: A 5% Sales Tax will be added to your total purchase amount.