Shipping Policy We ship worldwide from Israel by registered air-mail and require your signature in order to release the package. For items weighing up to 0.75 kg (including packaging) shipping cost does not include tracking data. If you, therefore, require tracking please choose the upgrade shipping option. The product will be sent the next working day, and up to 72 hours in Weekends and Holidays, after receiving the payment approval. We will notify you about the tracking number. We pack our items carefully and do our best to make sure that they arrive to you safe and whole. Please notify us when you receive it. Shipping cost includes packing materials and arrangement of the packing. It's the buyer's responsibility for costs of customs, taxes, tariffs, duties etc imposed by his country's laws
We accept payment by PayPal only. You can pay with a credit card via PayPal even if you do not have a PayPal account. If you're new to Etsy, and you want to learn about the payment process you can do this in the following link: http://www.etsy.com/help_guide_checkout.php
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
We want you to be satisfied and happy with your purchase. If for some reason you wish to return it , please notify us as soon as possible after receiving the item. The product should be sent back within 5 days after notification, and returned in its original shape. Shipping charges are non-refundable, shipment return costs are under the buyer's expense
Our photos are taken in digital camera so it may not convey the exact brilliance. Also It may appear larger or smaller than it is. Please take note of the measurements in the description. Please let us know that you receive your purchase, Feel free to contact us for any question or matter.