All US bound orders are sent via USPS First Class or Priority Mail depending on your package size.
It is the buyer’s responsibility to make sure your current address is on file. All orders will ship to this address. If you would like your purchase to go to a different address please specify the third party address in the “message to seller” box when ordering.
We cannot be held responsible for mail delays or orders "lost in the mail" due to undelivered addresses. No refunds will be issued
Items Lost or Damaged in Transit: Once we place the item in the mail it becomes the responsibility of the USPS or International Post. We are not responsible for custom charges or delays
Orders are l packed with l care with lots of attention given to make sure your item arrives in perfect condition. However, things do happen - so insurance is strongly suggested. We cannot be responsible for any damages or lost items caused by USPS.
If you would like to add insurance and or delivery confirmation, please let us know and we will adjust the rates accordingly. ............................................................................... International Shipping Info:
We gladly ship across seas!
Please do note however, we are only able to provide email confirmation that your item has shipped. If you would like your item sent with a delivery confirmation (tracking) number, please contact us prior to ordering and we will adjust the shipping charges to reflect the $45 fee for International Priority.
We cannot be responsible for lost packages or delays caused during Custom Inspection or Postal carrier error.
Please be aware, all custom fees and any duties are the sole responsibility of the buyer. The buyer is responsible for all unexpected customs charges. Customs charges are not included in your shipping cost.
Returns & exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Additional return information
Thank you for stopping buy. So sorry no returns - All of our items are hand cut just for you.