I use the Spanish state postal service. Items will be sent as soon as possible and normally within 72 hours of receiving payment.
Estimated shipping times are as follows:
Europe: 2-14 days USA: 5-30 days Canada: 5-21 days Rest of World: 5-30 days Russia: 5 - 45 days
Before the Christmas season it can take longer.
On multiple purchases I will always try to combine items in as few packages as possible and will refund any overcharges on shipping, if this occurs. However, it may be cheaper to send two or more packages, as postage costs rise dramatically when the weight of the package exceeds 100g or 500g.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
It's very important to me that you should be pleased with any purchase from my shop so let me know if there are any problems and I will do my best to solve them.
I don't include a printed copy of the Etsy receipt with the item(s). Should you require one, just let me know!