Please double check your shipping address prior to processing your order. Address changes can not be made. We will not be responsible if your package is returned to us due to incorrect addresses or names on the package. If the package is returned to us, the buyer is responsible for fees to re-ship.
You can check any of your estimated ship dates for any Etsy order under the "Purchases and Reviews" section of your account! My estimated processing for all orders varies, please check the individual items you are purchasing for the most up to date information.
All orders are shipped with Canada Post and currently DO NOT include tracking.
Once an item is marked 'shipped' it is then in the hands of the Canada Post, and is out of my control.
Estimated delivery times as per Canada Post: - Within Ontario, Estimated delivery is up to 4 Business Days. - Within Canada, Estimated delivery is up to 6 Business Days. - United States, Estimated delivery is from 5-10 Business Days.
International Shipping: Please note that shipping times vary, depending on the country it is travelling too. I do my best to send all orders out with Air Mail (6-10 business days for delivery)! Unfortunately not all countries give me that option and that it can take up to 6 weeks for a package to be delivered. If you have any questions regarding shipping to International countries, please send me a message prior to placing an order.
During the Holiday Season (Nov 1 - Jan 15) Canada Post/USPS increases their approximate delivery times: - Within Canada, Estimated delivery is up to 12 Business Days. - United States, Estimated delivery is from : 5 - 25 Business Days.
Please allow the Estimated Delivery time to pass prior to contacting me regarding an order that has not yet been delivered.
No cancellations. Please be 100% sure you would like to purchase prior to ordering.
Returns & exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Additional return information
Due to the nature of the items there will be no refunds or returns. If you are dissatisfied with your order or a specific item in your order please contact me to discuss!
ETSY MESSAGES -
All Etsy messages are responded to within 3 business days.
CUSTOM ORDERS - I am not currently accepting custom orders. Sorry for any inconvenience!
COUPON CODES- Coupon codes cannot be combined. By policy Etsy allows one coupon code per order. Though I do have multiple codes available only ONE code can be used per transaction. Once an order is placed coupon codes cannot be added.