I ship to the address shown on the invoice. If you would like for me to use another address, please let me know.
I ship First Class through the US Postal Service. Items will be shipped promptly, but no later than 2 business days after PayPal or credit card payment is confirmed. Usually an item will take an estimated 2 to 7 days in transit.
At this time, and until I learn the ropes, I ship only to the US and Canada.
Insured shipping is available. Please contact me regarding costs.
My preferred payment method is through PayPal or credit card through Etsy.
If payment is not made within 48 hours of confirming your purchase, I regrettably will have to cancel the order.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Your satisfaction is my priority. Please choose your items carefully and read the description, measurements, etc., very thoroughly before buying.
If for any reason you are not satisfied with your purchase, you may return the item, in its original condition and in protective packaging, for a full refund of the monies originally paid for said item. Customers will cover the cost of the return shipping. The item must be received by me within 21 days of the date of sale. No refunds will be issued after the 21-day period has ended.
Important note: Please notify me in writing (by convo) of your intention to return an item within 14 days of the date of delivery.
Please mail your package via a prepaid, insured and traceable method to the address I will provide after you notify me in writing (by convo) of your intention to return the item.
"RESERVED" Listings: I will be happy to prepare a Reserved Listing for you. I will keep the RESERVED listing open for 72 hours (three days). Please contact me if you need an extension of time to purchase the items you reserved. If you do not buy the RESERVED items, or if I do not hear from you within the three-day period, I will cancel the Reserved listing and will offer the items to the general public.
I will be happy to answer all your questions and / or receive any comments. Thank you.