************************************************************************** It is the buyer's responsibility to review our store policy page for important information regarding Payment, Shipping, and our Return Policy before purchasing from us.....thank you.
SHIPPING We will begin to process your order once payment has been received. Our items are shipped within 3 business days through USPS (United States Postal Service). A shipping notification will be emailed to you once the item is shipped. If tracking is available in your area, a tracking number will also be provided.
Postage is not refundable once the items are shipped
DOMESTIC SHIPPING Packages weighing less than 16 ounces will ship first class. Packages weighing over 16 ounces will be shipped priority. Contact us if you want to upgrade your shipping such as needing express shipping or adding insurance.
INTERNATIONAL SHIPPING All packages will be shipped international first class. Most packages shipped first class can only be tracked up to the point of departure from the US-Port. If you require tracking up the destination (if available), shipping will have to be upgraded to priority. PLEASE NOTE: We are not responsible for lost items once they have departed the US Port of exit if UN-TRACKED.
PLEASE NOTE: That any taxes, customs fees, tariffs, duties, etc. that may occur are the responsibility of the customer. We are not responsible for any items held/lost at customs or at foreign postal service offices.
PAYMENT We accept payment through PayPal, Credit Card or Etsy Gift Cards. We do not take any C.O.D. payments, checks or money orders. We don not have a will call location
Returns & exchanges
RETURNS Generally, all items are consider a final sale. Mistakes on our part (errors in the listing) are the only grounds for a return. Returns will only be considered on individual basis. You have 2 days to contact us and we will try to accommodate your request based on the terms below. After 48 hrs all sales are final....no exemptions. Tracking/Insurance is recommended as we will not be responsible for lost/damaged items. PLEASE do not ship returns without contacting us as they will be returned to sender.
*All items are subject to a 20% RESTOCKING fee. *Shipping costs are NON-REFUNDABLE *You have 7 calendar days to return an approved return. *Items must be in original condition. *Please include your order number as proof of purchase.
PARTIAL REFUNDS: ALL discount coupons used (with a minimum purchase) will no longer apply and will be deducted and items will be charged at original cost.
Keep in mind, colors may vary slightly do to computer monitor settings, we will not take returns for color issues.
Please read the description sections for all sizes and measurements as all items may look small or bigger on pictures. if you have any questions we encourage you to contact us before purchasing.
REFUNDS Once we receive your item, we will inspect it and immediately notify you on the status of your refund. If your return is approved, we will immediately initiate the refund to your original method of payment. Do note that it can take 2-5 days or in some cases up to 30 days for your refund to appear on your statement. You will receive the credit according to your card issuer’s policies.
SHIPPING COST Shipping costs are NON-REFUNDABLE. You will be responsible for paying for your own shipping costs for returned items. If you receive a refund on free shipping items, the cost of shipping will be deducted from your refund.
INCORRECT ADDRESS To prevent typographical errors, we use printed Etsy labels. The address provided in your Etsy account will be used as your shipping address. We are not responsible for lost packages due to an incorrect address. If a change in address is required, it has to be emailed to us same day of purchase as our turnaround shipping can be immediate.
REFUSED PACKAGES Are subject to 20% restocking fee.
DAMAGED ITEMS We take great care in securing the item so that it will not become damaged during shipping. We have no control over damage which occurs once shipped.
COMMUNICATION If you have any additional questions please contact us through the convo section on Etsy.
TYPOGRAPHICAL ERRORS In the event that a What-About-Inc product is mistakenly listed at an incorrect price, What-About-Inc reserves the right to refuse or cancel the order.
WARRANTY DISCLAMER The materials and products on this site are provided "as is" and without warranties. What-About-Inc shall not be liable for any damages that result from the use of the materials.
TRADEMARK All trademarks, service marks and trade names of What-About-Inc used in the site are trademarks or registered trademarks of What-About-Inc