The Nancydraws Shop is a collective with my family members who own a framing shop in North Carolina and they are sometimes involved with the custom matting for my prints. Unless otherwise noted, any matted print that you purchase will be shipped from their store. Other items, such as greeting cards and prints that are not matted or framed will ship from Durham, NC.
My shop accepts PayPal, major credit cards, and Etsy gift cards.
I am also open to bartering.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
If you wish to return your purchase, contact me about it within 14 days of delivery, I will be happy to refund your money.
Gift wrap available for most items! Please let me know if you would like your purchase wrapped.
Please contact me through Etsy Convos for questions, special orders, requests, or more info.