PLEASE NOTE: I work long hours at my RL job and that will affect the time I have to make and ship items. I have designated the approximate shipping time for each item -- look in the "Shipping & Policies" tab in the item listing for more information.
All international packages are sent international first class. Most international packages take 1-2 weeks to arrive, but if they are delayed in customs they may take up to 4-6 weeks to arrive.
Shipping charges are figured for 1st class postage for items that weigh less than 13 ounces and Priority for those weighing more than 13 ounces. If you'd like faster service, please contact me for adjusted shipping charges. The same is true with insurance. I would be happy to add insurance to your package -- please let me know if you'd like to pay for this service. Once you contact me, I'll set up a custom listing with your individualized shipping preferences.
SHIPPING PRICES: It's difficult to set shipping prices through Etsy's system and have them always be accurate. This is especially true with my painted china. If it works out that you pay too much for shipping, I would be happy to refund the difference. If you'd rather have me set up a custom listing with accurate shipping prices, please contact me. I am happy to do so. At this time, the shipping charges are less than it costs me to ship to some areas in the U.S.
Winemakerssister is not responsible for any damages that occur during shipping. Once your package leaves my hands, I can no longer control the handling.
SHIPPING DELAYS: I make every effort to ship out packages as soon as possible. But after the package leaves my hands, I no longer have any control over it. At that point it's in the hands of the US postal system, sometimes Santa Claus, and sometimes international customs offices. Unfortunately I have no other information than that shown by looking up the tracking number. Once a package is shipped, I send the buyer an email to let them know that it's on its way. The email includes the tracking number for the package. You can follow its journey by looking up the tracking number on the usps.com website.