Most orders will be shipped through Fed Ex. I try to keep my shipping estimates as close as possible. Most the time I am a little under.
There will be a 4.9% tax added to Colorado customers.
I will accept your payment through PayPal. Credit cards can be used through Paypal as well. You don't have to have your own account.
I will also accept a Money Order, but cannot send your order until I receive the Money Order and cash it.
I will mail out your order the same day or the next (at the latest) after your payment is posted.
Returns & exchanges
I want you to enjoy and be happy with the product you have purchased. If there is a problem please let me know right away.
I am happy to give you a refund (within 30 days of purchase) if you are not happy with the item, unless listed in the exceptions below:
Please know that colors do not always appear the same on different computer monitors. Our hand-dyed and natural yarn is one of a kind. If it is not what you were expecting we can discuss a return if it is in the same condition as which it was sent.
Custom/handmade items cannot be returned. Hats cannot be returned. Partially used items cannot be returned.
The item you are buying is the item that is pictured in the photograph in the listing.
I only list items that I have completed and that are in stock. If I have more than one skein of a certain yarn it is mentioned in the listing. Because they are natural and handmade, little imperfections(differences in color, etc) might be found. Maybe even a tiny piece of hay that did not get all the way carded out. That is part of what makes homegrown, locally processed and handmade so wonderful.