Items will be shipped out by U.S.P.S First Class mail within 3 days of payment. Shipping outside of the US is via First Class International Mail. Overseas buyers are responsible for duty/customs fees, if any apply.
We now offer Priority or Express Mail services for most of our items.
We accept credit cards and PayPal for purchases. Other methods of payment for Denver area residents can be arranged via convo. Sales tax will be added at time of sale for all Colorado and Washington residents.
CUSTOMS: International buyers please be aware that you may have to pay duties and taxes on your items once they arrive in your country. Contact your local customs office to see if and how this applies to you.
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 5 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 2 days of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Additional return information
We strive for happy customers. Our items come from quality materials and are made with great care. Therefore, If you are unhappy with your item for any reason, please contact me and I will be happy to try to resolve any problems. If there is a need to return an item, the buyer will be responsible for the shipping charges and will be refunded the price/taxes (not original shipping charges) of the purchased item.
Most of our fiber and roving are available for wholesale orders - please contact us for pricing/delivery. We would love to receive your feedback and comments on the shop/creations and how your discovered our online store too. Thank you for taking the time to browse our selections.