I ship via Canada Post to your address on Etsy. If you want to ship to different address, please, send me a message. Please double check your address on Etsy when you buy items.
Payment should be completed within 24 hours of purchase. If any reason you can not complete your purchase and payment will be delayed more than 24 hours, please contact me. If I have not heard from you within 24 hours regarding delaying payment, the transaction will be canceled. Please feel free to contact me if you have any questions.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
MADE TO ORDER items and ITEMS ON SALE can't be returned or exchanged. But please contact me if you have any problems with your order.
You can return it within 14 days after the payment date in the same condition as I sent them out in. Once the item is received, a refund will be issued through PayPal. Buyers must pay for return shipment.