We ship directly to the address indicated on your PayPal account. Please make sure the mailing address on file with PayPal is the address where you would like your items shipped.
We ship daily through USPS via First Class Mail and/or Priority Mail. In the case you have a rush order, we may ship through UPS or Fed-Ex, but a Rush charge may be added.
PLEASE NOTE: We are not responsible for any items lost during shipping. We take much care in packaging and shipping our items but have no control once they are shipped and have left our hands. If you would like to purchase insurance, we will be glad to set that up for you at an additional charge.
Payments are to be made through PayPal's secure website at the time of order. No work will begin until payment has cleared through PayPal.
Please pay for your items within 24 hours of the date of purchase. If not, Custom Party 4 U has the right to cancel the order for which payment has not been made within the time frame indicated.
**Any and all deposits are non-refundable**
Returns & exchanges
We hope that you LOVE your purchase, but if for any reason you are not 100% satisfied, please contact us within 5-10 days after receiving your product and we will try our best to make it right. No returns will be accepted as many of our products are personalized. Thank you for understanding.
Custom orders are very much welcome! Please send us a message and we can get your party started!!