Why I gave 1 star (and wish I could have given 0):
The picture for this listing shows brown feathers, which were perfect for the boutonnieres for my wedding. The feathers I received were black/purple - oh so not the right color! I messaged BellaRegaloFEATHERS asap. I was asked to link the listing of feathers I bought, so I did, and I added a reminder on the colors that I bought. BRF confirmed the colors for the listing, but gave no recognition to the color of feathers I received. It has been at least 2 weeks since BRF's reply, which I asked (for a 3rd time) why I received black/purple feathers - No reply, even with a courtesy reminder message. Clearly I feel ignored by this shop, and would never recommend them to anyone. I just pray your experience with them has been much more attentive (or issue free) than mine has been.