Buyer is responsible for all customs, import taxes or duties that may be incurred. Please check your country's custom policies before ordering.
Domestic shipping is via 1st class mail up to 13 oz. USPS Priority mail or parcel post over 13 oz.
Upgraded shipping services and optional insurance is available.
Most items ship within three business days of receiving cleared funds.
Our vintage wrist watches and antique pocket watches will be shipped within 5 to 6 business days after payment is received as we take the additional time to double check the watches' timing and that all is running well with these antique pieces.
Please contact me for shipping charges outside the US.
Payment accepted through Paypal and Direct Checkout through etsy. I ship only to confirmed addresses. 8% sales tax charged to items shipped to CA
Returns & exchanges
As we are a small family business we do not accept returns, so please choose carefully and ask any and all questions about the item before you purchase it.
Please keep in mind that our vintage wrist watches, antique pocket watches and all other vintage items in the shop are previously owned and thus are NOT perfect. We try to give you the best description of these antique/vintage pieces as possible and point out any unusual wear.
Returns accepted ONLY on items mis-shipped through our error.
Please contact us if you feel a watch purchased from us is not in proper working order as the one year guarantee will be null and void if a third party works on the watch.
You must notify us within 5-calender days of receipt of your purchase and contact us to get a refund authorization before returning any merchandise.
Please open and inspect your purchase upon receiving it.
Sorry, we do not refund any return shipping charges but delivery confirmation and/or insurance is strongly recommended.
Sorry, but no refunds on custom or personalized orders. NO REFUNDS on deposits for personalized items if the buyer fails to complete the purchase of the balance of the order.
All custom or personalized materials that need to be reprinted or replaced after the final okay and the printing process has started will be the financial responsibility of the purchaser.
Your experience with etsy and A Vintage Obsession is very important to us. Please contact us with any problems so that we can take reasonable steps to make you as happy as possible.