All shipments are made through the United States Postal Service (USPS.) ALL shipments sent out of UNITED STATES are DOCUMENTED by USPS RECEIPT. (This is proof that your items were shipped.)
Customs fees When a package is shipped internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. Generally, these fees are hard to predict and there maybe unforeseen customs delays. It is the responsibility of the buyer to pay these fees and the seller is not responsible for these charges or delays.
I accept Direct Check out, you can use any major credit card or debit card. You do not need to sign up for paypal to do this)
All taxes and packaging are included (IN) Shipping for US buyers.
Please make sure that your Paypal address matches the Etsy address on your account. I will ship to addresses other than the address on your paypal account, but you need to convo me with the request.
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 2 days of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Additional return information
Communications(Etsy contacts, emails, and or possible pictures of damaged merchandise) are required before refunds. Unfortunately not all exchanges can be given due to the nature of my work being "one of a kind" All damage claims must be made within 2 days of receiving your packages. Please open and inspect your purchases as soon as possible. If they are broken/damaged keep the box and packing materials and promptly convo me through Etsy.(Do not discard boxes or product)