Custom Photo Mat: You have the choice in color, the number of cutouts, and the size of your finished mat.
This mat is for a frame up to a 16 x 16 frame opening. The finished size can be cut to any size within 16 x 16 frame opening. Some examples:
A 5 x 16 Frame Opening
A 10 x 16 Frame Opening
A 16 x 16 Frame Opening
There is a large selection of color mats available:
White - Arctic White - Ivory - Stone
Light Blue - Dark Blue
Light Green - Dark Green
Light Brown - Sepia - Fudge - Dark Brown
Light Gray - Dark Grey
The information we need to start your project:
- Size of Mat: Not sure of the size you need? Please call 303-459-4578, or email us at etsy [!at] platinumpixs.com and one of our representatives will help with sizing.
- Color of Mat
- Number of cutouts to display your prints
- Size and direction (portrait or landscape) of your prints
Note - Use the color chart for a rough guideline for color, but keep in mind that exact color matching is not possible with a computer monitor.
IMPORTANT!!!! Please indicate the finished size of mat, the number of cutouts you are wanting, the sizes and direction of your prints, and which color of mat you want, otherwise it will come in WHITE. Please include your email so we can send a proof of your matte before we cut.
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Shipping & policies
We ship all packages to the address listed in the Etsy checkout, NOT PayPal. If you want your items sent to a different address, please let us know.
All orders are securely packed and shipped usually within 48 business hours of cleared payment, and final approval on design is excepted.
US orders are shipped via UPS, USPS Priority or USPS Parcel, depending on item. Please allow up to 7-14 days for delivery.
International customers - we ship worldwide. Please contact us prior to purchase so that we can quote a rate for you if yours is not listed. International orders are shipped via First Class International Mail or Priority International depending on size & weight. Please allow 1-3 weeks for delivery. You are responsible for paying any and all tariffs or other customs fees at the border.
About lost packages. It's never convenient. And it brings up feelings of disappointment and aggravation. I will replace lost packages after a certain time period has passed.
After 3 weeks for domestic packages.
After 6 weeks for international packages.
We accept all major Credit Cards via PayPal. Payment is required within 48 hours after purchase, otherwise your order will be cancelled and re-listed. However, if you need more time, please contact us and we'll work with you.
We want everyone to be happy with their purchase. If for some reason you are NOT happy, please contact me as soon as possible, so we can fix the issue. We are not responsible for errors in measurement on your side we try to limit these errors by emailing a proof of your item for approval.