Items will be posted, Insurance it up to you. I will combine items for postage. If you wish to do this I will work out new postage cost. If you need a quote for postage to your country I will do that. I typically ship orders Monday through Friday (except for Holidays) You may combine multiple items into one order to save on shipping charges. We ship all our orders via Australia Post. If you want to upgrade your shipping option, you can email us before making payment. We offer Australia Express Post, Usually it takes 6 business to 15 working days for regular post .
* All International orders are shipped via Australia post air mail. This can take anywhere from 6 days to 3 working weeks. * Duty, Taxes and Forwarding costs from your country is the sole responsibility of the customer. I take no responsibility for items lost in the mail. If you wish to have your item tracked and insured this is available at extra cost.
Payment through Etsy.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Your satisfaction is very important to me. That's why we offer a 100% Satisfaction Guarantee. If the item you receive is not as described you get your money back. Please return the item to me, to the address listed on your invoice we will exchange or refund your purchase price. But less the shipping charge. Please include a note detailing the problem and what you would like us to do about it (i.e. exchange or refund). We reserve the right to do refund after item returned to us.