Two Plastic ring sizers for easy measuring. Easy to read. US sizes
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Shipping & policies
I use the shipping address on your Etsy invoice using U.S. Postal Service USPS for Domestic with delivery confirmation. If you need me to use another service please let me know and I will let you know of the additional cost. I will send you a tracking # the day the item goes out.
Insurance is included in all gold wedding bands and gold items as well as silver items over $200.
If you make a mistake or change addresses or any reason and it comes back to me you will have to send me $2.50 or whatever the original shipping was to re-send it.
International- Items over $400. will go out priority mail. All others will go out First Class. I am not responsible for lost or stolen. I happily ship internationally, please take note that I am not not responsible for any duties, customs fees VAT taxes, etc. They are the sole responsibility of the buyer. Tracking numbers are provided for most international packages (Customs #). Insurance is not included and you will have to contact me for other options.
Give packages up to 4 weeks for delivery especially out of the US. Within the US usually take 4 to 5 days but sometimes get delayed. If you still do not have your package let me know at that time. I am not responsible for lost items.
Do not accept your package if it looks like it has been tampered with!
On paintings-pastels are fixed but they are still delicate. I will take every measure to ensure that they arrive in perfect condition. If they don't come framed I suggest having them professionally framed to protect the integrity of the pastel.
Please unpack carefully, hang and enjoy. I do like your impute. If you like an original but would only like a print please let me know. I will take it into consideration.
Shipping on jewelry-on second items where I have $0.this cannot include anything but jewelry items.
Not all zip codes are guaranteed overnight, so I suggest planning ahead. Items can be shipped overnight but only when they are completed which can take several days. Regular/priority mail usually only takes 3 to 4 days on average with shipment in the US. I don't have any control on packages once they leave me.
*International Buyers please note that you are responsible for any and all duties and customs charges that may be incurred.
Payment can be made using Etsy Gift Card, Paypal or Direct checkout with credit card or debit card. E-checks with Paypal take 3-5 days to clear so keep this in mind when ordering. Thank you
Returns & exchanges
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
With all my landscape, tree of life and other wedding bands, in GOLD, they are made for YOU and unless they are not as described, I charge $50. for re-stocking on each ring or item for an exchange or credit. Each case will be assessed by me. If you are not sure the item is for you, I recommend purchasing it in silver first.
Refunds and Exchanges
I will accept exchanges for store credit within 14 days of PURCHASE if the item is not true to pictures, sizes, and specifications of the description.
Refunds will be issued in cases of defective or damaged items that can not be fixed by me. Send me an email notifying me of the return and ship the item back to me in the original packaging. If your jewelry needs any alteration to better fit your needs, please contact me!!
No refunds or credit for custom made items.
Earrings generally cannot be returned due to hygiene issues. Please read all descriptions and look at photos carefully before making your decisions. I try to keep all me earrings light weight and only use sterling, gold or surgical steel wires.
Sizing-When figuring out your size, using a regular ring sizer is usually accurate. When a ring is very wide,say 1/4" all around, you can figure in a half size larger. If I do list one I will make a suggestion on the sizing.
Returns for credit must be returned within 14 days.
If you are returning to have something like resizing, you will have to pay for return shipping and confirmation or insurance both ways.
Custom work-I do custom work of many kinds, from diamond engagement ring re-design to creating something for you using photos, drawings phone conversations. I am very creative in redesigning your old,out of fashion jewelry pieces and have done it for many years.
Wedding Bands- On Mountain and tree designs. I can customize these bands making them wider and or adjusting the mountains to your liking etc. for a minimum fee of $100. plus the cost of the ring which will run similar to others in my shop.
Custom orders in gold are subject to market changes in price. I do have the right to adjust pricing as needed at any time.
If one of my pieces need repair I will do my best to match stones or beads. A reasonable labor charge and shipping charge will apply. The fee if any will be determined after review.
If you have any special requests (longer chain) please be sure to state that. There may be an additional charge.
Sterling versus Gold-I always recommend Gold for wedding bands for it's value, durability and strength. Sterling silver is not nearly as strong or durable as gold is. Over time it will scratch and could possibly loose shape in time especially if you are working doing gardening or carpentry with it on. Some Wedding bands are thinner than other ones I offer and if you take care of it getting 5-6 years out of it before it looks worn would be expected. But saying that, sterling is also wonderful in that it can be re-shaped, polished and look like new again. It is a great option if the price is right for you and you can always upgrade to gold at a later date. I do offer a discount on a trade in for gold up to 5 years with a $30. off a new ring.
On sterling items remember they are effected by harsh chemicals like chlorine.
All designs-Copy right-Linda Stella/stellahats/desizines by Linda Stella//Sunshine Studios 2015