"Little Monkey" Gift wrap set features two red "monkey theme' pillow boxes complete with ribbon and tags. Complementary (20" x 20") coordinating tissue wrap is also included. Set includes 1 small and 1 medium size gift box. Small box measures: L 3 3/8", W 5 1/2", D 7/8". Medium box measures: L 4", W 4 1/2", D 1 1/8". Pillow boxes are shipped flat. **Please note that measurements are 'post' assembly.**
-Orders are shipped via the USPS First Class Mail with Delivery Confirmation.
-International Orders are shipped USPS International. Please know that most International orders cannot be tracked once they leave the United States. Buyers may also be charged "extra" Custom Fees. Please check your mail regularly for Notifications from your Post Office regarding VAT charges or extra custom fees. You are responsible for retrieving your package once it arrives. International mail takes anywhere from 6 to 8 weeks or more depending on certain factors. Expedited Shipping ( an extra cost) will get your purchase to you faster and with better tracking.
-Shipping can be upgraded to Priority Mail or Express at an extra cost .
-As per California Prop 65 and Illinois -LPPA (Lead Poisoning Prevention Act) and similiar guidelines pertaining to the use of crystals in children's jewelry, please note that swarovski jewelry purchases are not intended for use by children under the age of 12 years. I have provided a link below from Swarovski regarding the matter: http://www.i-kandi.com/CPSIA-Crystal-Lead-Statement.htm
-Payments are accepted through Pay Pal, Direct Checkout and money order. -Orders are shipped upon receipt of payment (with the exception of Direct Checkout).
Returns & exchanges
-Returns are accepted within 14 days of purchase when applicable. -All returns require a RIN ( Return Item Number). A RIN will be issued upon email request. -Refunds will be issued upon receipt of unaltered item. All returns must be sent back in it's original packaging. -Headband and Hair clips are none refundable items. -Customer is responsible return shipping cost. Insuring your return package is highly recommended. -I will process your return quickly and accurately as part of my commitment to you, my valued customer.
-As part of my commitment to my customer, I will repair all wearable accessory 'free of charge' for a period of up to 90 days from the date of purchase. This warranty covers incidental and or consequential repairs. No other warranty is implied. -A RAN (Repair Authorization Number) must be requested by email before item is returned for repair services. -If product is beyond repair, it will replaced with a similiar item or may be exchanged for another item of equal value. -Return shipment for repair will be is at the customer's expense. -All repaired items shipped back to customer will be done at my expense.