All the molds are delivered 1-2 business day after you buy them. Please make sure that the address is correct. We are not responsible if we send the items to the wrong address. If the item gets returned to us, we will resend the product but the buyer is responsible for the new shipping charges. We always ship certified mail for Spain. For international we ship without tracking number to some countries. The tracking number you receive in an e-mail is a Custom Tracking number for the destination country and for some countries there is no place where to track it. We always recommend insurance and certified mail for all international parcels but specially if they are going going to Asia,Central and South America We are very sorry but we cannot be responsible for packages lost or damaged after we give them to the post office. Thank you !!!
We accept PayPal. Thank you !!!
Returns & exchanges
Returns: Sorry, we don’t accept returns. However, if there is something defective with the mold you received just send us a picture or return it within 3 days. We will send you a new mold. Refunds: We only give refunds if you contact us within 30 days from the date the order was placed. We don't refund shipping costs.
Please contact us for custom orders and questions. Thank you !!!