All purchases are shipped within 3 business days via CanadaPost, after payment is received. If you would like your purchase insured and/or with tracking,please contact me,and I will let you know what the extra charges will be. ***International Buyers please note that you are responsible for any and all duties and customs charges that may be incurred.
I accept PayPal because it is easiest for both customer and myself.
Returns & exchanges
I want you to be completely satisfied with your purchase! All jewellery is shipped in a pretty organza pouch,then protected with a bubble mailer.My fused glass pieces are extremely durable.However,if anything is damaged during shipping,please contact me,send it back,and I will repair/replace it free of charge. If you are not completely happy with your purchase,please contact me with your concerns.Items returned within 7 days of arrival,in original condition, will be issued an exchange or full refund, minus shipping costs.
I love custom orders! Please let me know if you have specific colours,shapes,images,or a size you would like to have-I will do my best to make it happen for you.(There are no returns on custom orders) **If there is any problem with your order,please convo me before leaving feedback,so that we can work together towards a solution. Excellent customer service is important to me!