I ship USPS first class within the US and international first class everywhere outside of the US.
International Customers: Packages usually take 7-10 days to reach you. However, because of routing issues and customs, please allow 6-8 weeks for delivery. Import duties, taxes, and customs charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying. Customs fees are normally charged by the shipping company or collected when you pick the item up. These fees are not additional shipping charges. I will not put "gift" or a lower amount of value on customs forms. Doing that is against U.S. and international laws.
In addition to Paypal, I now take Direct Checkout with Etsy which means you can now pay through the shopping cart with a credit card. I do not take personal checks, however I will take money orders. For residence of CA, please remember to add %7.75 for sales tax.
Reserved Listings: I'm no longer offering reserved listings.
Returns & exchanges
Please contact me within 14 days of receiving any bead purchase you are unhappy with for any reason. I will gladly do a refund for the bead/beads (minus shipping charges) once I get the item back or we can do an exchange. I do require that you ship any returns in all of the original packing material. Please do not ship anything back to me in loose a bubble mailer. Items returned but not received by me can not be refunded so please be sure to use Delivery Confirmation. There are no refunds on tutorials.
Due to the type of glass I use and the way I use it, the vast majority of my beads are one of a kind and truly unique. Therefore remaking anything of mine that has already sold is practically impossible. My advice is that if you see something for sale that you really like to snag it.