I use the address provided by you through paypal, please make sure your paypal address is up to date!
I ship using USPS first class with delivery confirmation in the U.S. If you would like to add insurance, please convo me before you check out.
In an effort to do my best for this planet, I do re-use packaging if possible. Thanks!
After receiving the payment, I will ship your package within 3-5 businesses days. Please convo me if you need your items sent sooner and I will see what I can do.
International customers---I am not responsible for customs fees, taxes, tariffs, duties, etc. that may occur at the time of delivery.
I use the United States Postal Service for International Shipping. If you would like to add insurance or to otherwise change the method of shipping, please convo me before checking out. Thanks!
Please make checks or Money Orders out to Jaclyn Ouillette. Thank You!
I prefer paypal, but also accept money orders or personal checks in the United States. For international customers paypal only please! I expect payment within 48 hours of purchase if using paypal. I expect to receive the checks 10 days from purchase. I do wait until the money order or personal check clears before mailing the item.
Returns & exchanges
I am not responsible for packages lost in the mail. Insurance can be put on your package, but please convo me before checking out so I can adjust the shipping charge.
I want you to be completely happy with everything from my shop. I try to take the best pictures and give a detailed description. I can offer a refund if you are not totally satisfied with your item, although you will be responsible for all shipping charges. You must contact me within 7 days of receiving the item. The item must be returned in its original condition and packaging. Please convo me for details.
Please contact Jaclyn for custom orders, and wholesale pricing and info. Ouillette.Jaclyn@gmail.com