We all love our pets, and we've created the perfect way to display their photographs! This custom frame is sized at 9"x11" overall and holds a 5"x7" photograph, double matted in a wood and gold metal frame. Complete with laser cut paw in lower left corner of picture and personalized with your pet's name above the photo. E-mail us your pet's picture and we will print it for you so that you receive a complete and finished product. Many other mat colors available, contact me and I'll develop a custom listing for you!
All items ship in the order in which they were received. We ship Monday through Friday. Shipping charges apply to the contiguous United States. Expedited shipping is available at an additional cost, so please contact us for expedited shipping quotes.
We prefer to accept paypal, although we accept all major credit cards. We will accept a personal check, although due to the custom nature of our products, production will not begin until the check has cleared. We expect payment within five business days of purchasing the item. A 6% sales tax is applicable, as we are based in Michigan. You may cancel your order at any time up to when payment has actually been received, with no additional fees.
Returns & exchanges
Refunds or exchanges will be offered only in the instance that the product is defective, damaged or contains typographical errors. Please save your original packaging. In most instances, we will email you a return label to ship the product back to us. In the case of the above mentioned instances, we will pay for shipping to correct the error. We are not responsible for lost or misplaced shipments.
Due to the custom, handmade nature of all of our products, please allow five business days for production time of your personalized product. Please allow an addition three business days (eight business days total), for production on the custom school logo mats and frames, due to design time on the logo. We pride ourselves on customer satisfaction. We have represented the products in their actuality, to the best of our ability through photographs. We encourage open and honest communication to ensure that your satisfaction has been met.