Display your family photo in a more personal and special way! Our custom family picture frame includes a laser cut tree embellishment in the matting, along with the phrase The (insert your family name) grows with love, above the tree. Overall product is 11"x14" with a 5"x7" photo opening, double matted and all housed in a black metal frame. You may e-mail us the picture you would like to include, we can print and mount it for you so that you receive a complete and finished product. Convo me with details about your specific family name and we will produce a stunning display for your family photo.
All items ship in the order in which they were received. We ship Monday through Friday. Shipping charges apply to the contiguous United States. Expedited shipping is available at an additional cost, so please contact us for expedited shipping quotes.
We prefer to accept paypal, although we accept all major credit cards. We will accept a personal check, although due to the custom nature of our products, production will not begin until the check has cleared. We expect payment within five business days of purchasing the item. A 6% sales tax is applicable, as we are based in Michigan. You may cancel your order at any time up to when payment has actually been received, with no additional fees.
Returns & exchanges
Refunds or exchanges will be offered only in the instance that the product is defective, damaged or contains typographical errors. Please save your original packaging. In most instances, we will email you a return label to ship the product back to us. In the case of the above mentioned instances, we will pay for shipping to correct the error. We are not responsible for lost or misplaced shipments.
Due to the custom, handmade nature of all of our products, please allow five business days for production time of your personalized product. Please allow an addition three business days (eight business days total), for production on the custom school logo mats and frames, due to design time on the logo. We pride ourselves on customer satisfaction. We have represented the products in their actuality, to the best of our ability through photographs. We encourage open and honest communication to ensure that your satisfaction has been met.