We will ship your item(s) within 3 days of cleared payment. We are not responsible for package once shipped.
International orders: Import duties, taxes and charges are not included in the shipping charges. These charges are the buyer’s responsibility.
* Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying.
* International orders may take longer to receive due to USPS or Customs regulations.. Willow Tree Minerals is not responsible for transit times, or for packages not received.
We currently accept Paypal and Direct Checkout.
Returns & exchanges
RETURN POLICY: We highly recommend trying our samples before buying full size but if you aren't completely satisfied with your purchase, please contact me for a refund / exchange within 14 days of purchase. For unopened items a full refund will be given. For opened items a store exchange will be issued. All Items must be shipped back to me before a refund/exchange is issued. All shipping fees associated with returns/ exchanges are the responsibility of the buyer. (No returns on samples)
PRODUCT INFO: All products are handmade in small batches to ensure accuracy and freshness. Only the finest natural ingredients are used and we always disclose every ingredient. We know you will absolutely love our products as much as we do! Please look at our ingredients lists for any possible allergic reaction. We are not responsible for any such reaction to our products.
DISCLAIMER: I work very hard to make my photos as close to the actual color as possible. Unfortunately, all computer monitors vary greatly. To truly test the color of our items, I highly recommend trying samples before buying full size.
WHOLESALE : If you are interested in a wholesale account for our all natural products please contact me for information.
FEEDBACK: If you have any problems with you order, please contact me before leaving neutral or negative feedback. I will gladly resolve any problems that may arise!
COPYRIGHT NOTICE: Please do not copy or use my photos. Thanks!