These will look great for Christmas! Arrived super quickly too :) Thanks
Oct 23, 2013 by ENL
Je suis plutot déçue du produit, je m'attendais à mieux qu'une simple impression sur du banal papier canson corné, au moins à une petite pochette pour le prix que j'ai payé ! Mais au final, le produit correspond à la description, je n'avais qu'à faire plus attention !
All my packages are mailed by air priority, with the French post office, if possible in recycled packaging. I am very careful to pack the fragile items . Now, I'm use to do it.
The trip usually lasts about 7 to 10 days, sometimes less (depends of customs). For Europe, expect a good week. I try to post packages the day after your order, the opening days of the post.
When there is a manufacturing delay, it is notified in the annoncement .
If you need more items of this shop, please contact me for grouping shipping. Grouping shipping can be more economical, and some of my items are not heavy, but alone shipping is more expensive
In all the case, I do my best for preserving shipping cost, and wrapped your item safety.
Please be aware that any customs duties and taxes are the buyer's responsibility.
I accept only Paypal and credit cards
If you don't have PayPal account, click on the PayPal link, you could see that credit card payments are also accepted.
European buyers, all prices are in US dollars, PayPal will automatically convert your payment.
If necessary, you can find instruction here : http://www.etsy.com/help/article/361
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
What is you returns/refund policy?
For now, all my lovely customers were happy to receive their item, but it may happens you will not.. In this case, I will refund you the cost of the item excepting postage if the item is returned in an undamaged condition within 14 days of receipt. You will have to pay for the returning travel. But any questions ? Feel free to ask !
INSTALLMENT / LAYAWAY PLAN
I may accept a layaway plan for more expensive items, in 2 or 3 month. Just send me a convo, and we will speak about this.
However, If you should change your mind about the purchase before making your second payment, we will refund your first payment ), less a $30.00 fee .
The item will stay on reserve until you finish your final payment, and then, I will send it you..