I usually ship First Class U.S. Post with delivery confirmation. International shipments going Airmail do not receive delivery confirmation. They only allow that on priority/express packages. Expedited shipments are never a problem though...just convo me and let me know you need a quote. Insurance is not mandatory, but on larger items or higher priced items it is recommended.
I accept Credit Cards, Etsy Gift Cards, PayPal, Checks and Money Orders. Payment is due up front before shipment and all taxes are included in the prices listed.
Returns & exchanges
If for some reason you are unhappy with your purchase, contact me within three days of receipt of the item and we can work out either an exchange or refund. ***Please note that there cannot be any refunds/exchanges or credits on personalized items.*** If I have made a mistake, then I will (of course) work with you on the most appropriate solution.
Returned items must be received back within 10 days of contacting me via Priority Shipping. The item must be received in original condition and packaging (box or wrapping).
I'm sorry, but I cannot offer a refund on shipping & handling costs.