All orders are packaged with care and dispatched within 48 hours, Monday - Friday. A dispatch note will let you know when your order is on the way.
Orders are shipped worldwide via Royal Mail First Class service which provides Standard International Delivery for our overseas customers (a relatively speedy and economical delivery option).
Estimated delivery times are as follows:
- Delivery to UK 1 - 2 working days - Delivery to Europe 3 - 5 working days - Delivery to the rest of the world 5 - 7 working days
Customs and Excise:
International customers, please be aware that although the majority of items will be delivered without incuring charges, some items may be subject to a customs levy depending on your country's rules. You are responsible for all duties, customs, or any other charges imposed by your country above and beyond the shipping costs paid upon purchase. Any such imposed charges may be due upon collection of your parcel.
Payment is accepted via Paypal.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
If for any reason you are not satisfied with your purchase(s), you have the right to cancel and return an order within 14 days of receipt, and a refund minus postage costs will be issued. You will be responsible for returning items in their original condition, as well as return shipping costs. If an exchange is required, replacement products will be shipped at buyer’s expense.