I will ship your purchase as soon as payment is rendered and provide a tracking number. If an item can be sent via first class mail~ no tracking number will be available. I will let you know shipping occured via Pay Pal or ETSY.
My packing of your item will be done in a professional manner. China is delicate to ship and items will be wrapped with much TLC. Typically, I use re-cycled clean vibrant fabric, bubble wrap, brown paper and those darn little peanuts to cushion it all. Your package will arrive in a sturdy container/ box that best fits your item. Flat rate shipping is often not used as Parcel Post in a custom fit re-cycled clean sturdy box works best for these unique porcelain and glass items.
My aim is to get your item to you in great condition w/o spending a fortune to ship it to you. Any over-estimation in shipping will be reimbursed.
Pay Pal preferred but other payment methods can be arranged. Please pay in a timely fashion or contact me regarding your payment intentions, thanks. Times are tough for many so reserving items is always a possibility.
Bartering is a good thing too : ) If you truly love or want an item, we can figure out how to make it yours.
Returns & exchanges
As stated in my welcome message, this Esty venture is a hobby and a hobby should be fun. I look forward to a positive transaction in which refunds are not an issue. Items are described as they are so simply, shop wisely. Should the need for a refund occur, it will be done in a fair, just and timely manner.
*consider emailing any questions prior to purchase.
*Simply notify me if there is a change of mind or budget situation. If shipping has not occurred, I will gladly refund your money.
*In the unlikely chance that your item arrives damaged, I will need to file the appropriate insurance claims. Pictures, a narrative or the item may need to be returned in order to prove the claim. I will refund your money once the insurance process begins.
Thank you for your purchase. Please contact me with any questions, comments or concerns- before, during or after- our transaction :) Your business is appreciated. 561-704-0896 or email@example.com