- All orders are mailed through HK Registered Air Mail. (NO insurance included)
- Orders will be processed within 5 working days after payment confirming received.
- It will need approximate 7-10 working days for arrival. Would be informing the Registered Nums once the parcel passed to post office. For any delay, normally due to customs dept. on hold for spot check.
- Please feel free to contact me if you have any special shipping instruction.
** IMPORTANT **
Estimate Delivery Time:
To : USA / UK / Australia – around 7-10 working days
To : Europe Countries (e.g. Germany / Italy etc.) – around 10-14 working days
To : Asia Countries (e.g. Japan / Korea etc.) – around 7 working days
To : HK – around 2-3 working days
- All Payments via paypal to be made in US Dollars.
- Paypal is the only form of payment accepted, and is expected immediately upon checkout.
In order to prevent the shipment delay, please ensure your address matches your Paypal shipping address.
Returns & exchanges
@ Return Policy
- For damaged item, we only accept refunds / exchanges after confirmed the goods received within 7 days.
- We would make sure order in good condition before packing to avoid any unpleasure situations that may occur to you!
Write to VENCAZI:
You can contact us by email at anytime. Our representatives will answer your inquiry within 24 hours:
*All order quantity is welcome, please feel free to contact with us if you have any queries.
*For special / unique order, please do not hesitate to contact with us for more information for the feasibility & quotation.