All packages will be shipped via USPS First Class Mail in the U.S. and USPS First Class International Service to other countries within 1-3 days of order and full payment (unless otherwise noted). Delivery Confirmation will be applied to qualifying items shipping to U.S. destinations only. The confirmation number (for qualifying items) will be given with the shipment notification once the package has shipped. We want your goodies to arrive quickly and safely!
*If you are paying via e-check in PayPal, your order will be shipped once payment has cleared (usually 3-5 days). Otherwise, packages are shipped within 72 hours of order, excluding Sundays, holidays, shop vacations, and/or closures due to severe weather conditions.
If you require an alternative shipping method, or are outside of the U.S. and Canada, please convo us before ordering. We can ship internationally, but need to calculate accurate shipping costs.
If you would like to have your package insured, please convo us before ordering. This is optional, but recommended, as we are NOT responsible for damage or loss after shipment. We will adjust the invoice for the additional cost.
**Please make sure that your address info is up to date in your Etsy and/or PayPal account.**
In an effort to conserve paper, packing slips are not included unless specifically requested. If you would like to have a packing slip included with your order, please note it in the Notes to Seller field when ordering.
Payments are accepted via major credit card (VISA, MasterCard, AmEx, Discover), PayPal or Etsy gift card. If you prefer to pay via credit card, you can still do so using PayPal -- you don't need to have, or set up, a PayPal account. If you are paying via e-check in PayPal, your order will be shipped once payment has cleared (usually 3-5 days). **When paying via Etsy, your package will be shipped to the address shown in your Etsy account. If paying via PayPal, your package will be shipped to the address shown in your PayPal account.** (Please make sure that your info is up to date.)
Payments MUST be made within 3 days of the initial order. If you are paying via money order, we must receive the payment within 5 days of the initial order (to allow time for the snail mail). Your order will be shipped once the money order has been received.
Returns & exchanges
Returns are accepted within 7 days of receipt of your package, unless otherwise noted. The items must be returned in their original condition and packaging. A refund will be issued for the items MINUS the cost of shipping.
If you are unhappy with an item, or want to inquire about an exchange, please convo us. We want to make sure that you are happy with your purchase!
NOTE: Variations may occur among the beads as many are products of nature or hand carved.
If you have concerns or are unhappy with an item, please convo us. We want to make sure that you are happy with your purchase!