I ship promptly, usually within a day (sometimes two, for larger items that might ship via FedEx). I will require a street address for heavier or bulkier items. If you need expedited delivery, please let me know so we can work something out together. Free delivery confirmation is included for buyers in the USA. I buy shipping insurance almost on all shipped items.
In the spirit of conservation, I reclaim packing materials whenever possible in order to keep shipping costs low and mounds of supplies from entering the waste stream. Printed receipts are included upon request.
I take Etsy Payment System( credit cards), PayPal, bank check, and money order.
Items shipped to Florida incur 7% sales tax. Items shipped to countries outside the USA may incur import taxes, according to the laws of your country. Please find out the customs before making your purchase.
Please pay within a 3 days. if you need longer, let me know. I am willing to work with you.
Returns & exchanges
7 day returns.
Refund is for purchase price less shipping and handling charges, unless my error necessitates the return. Though I hope you'll be thrilled, I accept returns for any reason, even if you simply changed your mind (the only exception is prop buyers, though, as it's so easy to abuse the privilege).
Lost items: full refund if tracking info says it didn't arrive within in a reasonable time.
Damaged items: full or partial refund (I may request return or proof of damage). If I have an identical item in stock, I reserve the right to send a replacement rather than issuing a refund. I purchase shipping insurance on all shipments. In all the damaged cases the shipping insurance covers the full refund. All damage related cases has to be reported to me no later that 10 days after receiving merchandise.