I generally ship within 24 hours of payment and order received. International orders may take 48 hours(shipping for international needs to be done in person at the post office desk, which has limited hours) International orders purchased on Friday will ship on Monday. E-check payments via Paypal will ship when the E-check clears.
Packages are shipped to the confirmed name and address on the Paypal payment. Please make sure your information on Paypal is up to date and accurate.
I ship by first class mail unless it says otherwise. International packages are sent first class international unless it says otherwise. Orders over $30 may be insured and require a signature upon receipt. All orders over $150 are sent with signature confirmation and require signature upon receipt.
I keep packaging to a minimum and use recycled and recyclable materials whenever possible (please recycle the materials when you receive them!) Packaging materials are costly and I do not wish to pass those costs on to you. Even "free" packaging materials have a cost- they clutter landfills and use natural resources in their manufacture and transport and that costs us all in dirty air and water and higher fuel and utility prices.
INTERNATIONAL BUYERS: Any customs charges are the responsibility of the buyer, so please check with your Customs office if you are concerned about possible tariffs.
Preferred payment method is Paypal, but in select cases, I will accept Money Order. Please convo me if you plan to pay other than PayPal.
Returns & exchanges
NO REFUNDS ON DIGITAL DOWNLOADS.
I like to think I would never have to give a refund because my products are represented and photographed as they are. Refunds and exchanges are decided on a case by case basis depending on the item/ situation/ etc. Just send me a conversation and we can discuss it! :)
If we work out a return, the item MUST be returned in the condition it was sent with any tags/labels/etc still attached to the item.
Products in my section marked "Supplies Clearance" are USED condition unless otherwise indicated in the listing. No returns will be given for items in "Supplies Clearance" section of my shop. This is Clearance.
Custom order requests accepted and encouraged!
I love referrals! If a friend has ordered from me and referred you to me, both you and your friend get a 10% discount on one item in your next order! Thank you!