All orders will be sent to your PayPal address unless otherwise specified.
Orders will be shipped within 1-3 business days of purchase. If there is any reason for a delay beyond that time period I will convo you. For Custom orders please give 2 weeks for the item to be completed before shipping.
STANDARD SHIPPING - USA I use USPS First Class or Priority Mail, whichever is less depending on the package. Packages will be mailed Monday - Friday.
INTERNATIONAL SHIPPING All international orders will be sent using USPS Priority mail, and may take between 6-14 days depending on your location. Also note that all international orders will pass through customs and may require additional duty taxes and/or fees, which will be the responsibility of the recipient.
EXPEDITED SHIPPING 2-day or overnight shipping can be arranged if necessary. Extra charges will apply.
PACKAGING All jewelry items are packaged in white jewelry boxes with ribbon ties and ready for gift giving. I ship these boxes in a padded manila envelope.
I accept payment via PayPal. If you don't have a PayPal account and want to pay with a credit card have no fear! When you check out on Etsy you still click the PayPal button. It will take you to the PayPal home page where there is an option to pay with a credit card without an account.
All payments must be made and cleared before your item will ship.
You may cancel an order any time before the item has shipped. Once the order has shipped, the sale is final.
Returns & exchanges
At this time all Artful November sales are final. However, if the product arrives damaged or you are unsatisfied with what you received please convo so we can work it out. I do want everyone to be pleased with their purchase.
I'm happy to accept Custom order requests. Please convo me and let me know what you are looking to have made. I will then let you know if I can make it happen, how long it will take, and how much it will be.