10 cards, each 5 metres in length, of beautiful vibrant colours of 4mm ribbon, suitable for creating your own garden flowers in silk ribbon embroidery. River Silks silk ribbons are imported from the USA. They are a quality product that is suitable to use, even in long lengths of up to 2 metres for canvas work. Subtly dyed, they come in a gorgeous array of shaded colours, some plain and other slightly or very variegated. They are packed with 5 metres on a card. At the moment we carry all the colours in 4mm width and a few in 7mm. Should you require 7mm, please contact me for further details. I carry over 100 different colours so you are welcome to choose any from my website and I put them up for you on Etsy. Would make a lovely present for that special embroiderer.
All of my designer kits (full kits) are beautifully packaged and presented in sturdy carrier bags, making them very suitable as gifts. The pattern and print and pattern only kits come in a cellophane bag with a clear and detailed picture on a study card inner. Should you wish the kit to be wrapped for a special occasion let me know and I will do my best to fulfil any wishes.
My items are packed in padded white envelopes to protect the contents as well as in small boxes to protect packaging and for bigger orders.
NB. POSTAGE We try to ship out all parcels within 48 hours. All our parcels are sent airmail, using first class mail. We have changed our shipping policy as of April 2017. As a result of a few problems, we have decided that all international orders over the value of $20 (£15 ) will be automatically be sent tracked and traced. In the UK orders over $64 (£50) will have insurance included. Your parcel will be sent with tracked or international signed for where the country provides this service.
NB. In the event of your parcel going astray and not being insured, we will not be held responsible for its loss. We have not experienced this problem up until now but please be aware of this policy.
Please be sure to enter your correct shipping address for purchases. We copy and paste all mail addresses for accuracy.
I use Royal Mail for all my parcels. Parcels within the UK are usually delivered the next day, to Europe generally with 3-4 days and rest of the world, 5 -21 days depending on where you live. Please be aware that if customs stops your parcel, this may hold up delivery for up to as much as 6 weeks, although this does not happen very often.
We accept PayPal payment in US Dollars.
You do not need a PayPal Account to pay for your items through PayPal:
You can choose the PayPal Option during checkout. After you submit your order click the "Pay Now" button. Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account.
Payment must be made in full and have cleared before the item is shipped.
If you are having any issues with PayPal, please do not hesitate to contact us and we will assist you in anyway that we can.
If you purchase something and change your mind before paying please let us know and we will cancel the transaction. We will NOT leave negative feedback for canceled transactions. We will leave negative feedback for buyers who don't contact us to cancel the transaction.
If you are having issues with PayPal or any other aspect of the transaction, please do not hesitate to contact us. We will work with you to accommodate your needs.
Returns & exchanges
If you are unhappy with your order for any reason please contact us within 5 working days of receiving your package. We will do our best to resolve the problem quickly. Refunds and exchanges are taken on a case-by-case basis.
I am happy to consider commissions but do not take wholesale orders or send out on consignment.
If you have any questions about any of our items or policies please do not hesitate to contact us either by sending us an etsy convo or by email to firstname.lastname@example.org.