All fibers are hand dyed using professional acid dyes and are rinsed to remove excess dye, however, you may experience a small amount of bleed the first time you wash the fiber. Colors may vary slightly from dye lot to dye lot but will at least be very similar to those pictured.The fiber is dyed to be semi solid in color and may have some white/undyed areas.
Don't see what you're looking for? Check our website for more products, wool combs and hackles tutorials, videos, and our newsletter. www.bluemountainhandcrafts.com
will ship 1st Class and or Priority mail in the U.S depending on the weight of your package. Packages are generally mailed within 3 business days. You will receive a message via Etsy from me indicating exactly when your package will ship and your tracking will be emailed when the label is printed. International items are shipped Priority or 1st Class. If you would like insurance please let me know and I will send a revised invoice.
We accept Pay Pal and Etsy's direct check out only.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
If you are unhappy with any item you purchase please email me about returning the item for a refund of the purchase price (shipping is not included) within 7 days of receiving the item. Buyer pays return shipping. There are NO refunds for custom made items, de-stash items, clearance/sale items, or items purchased with gift certificates. I will not accept returns or issue refunds after 15 days of purchase date and will not refund for items that are not in the "new and unused" condition in which they were shipped. I always get delivery confirmation and tracking on US packages and now international packages can be tracked through customs forms #'s.
If you are looking for our hand made combs and hackles please check our website at http://www.bluemountainhandcrafts.com where you will also find our videos and tutorials.